Fawlty Towers (1975–1979)
9.3/10
831
3 user 1 critic

Communication Problems 

When Mrs. Richards, a demanding woman who is hard of hearing, checks into the hotel, Basil, Sybil and Polly find themselves with a very difficult customer. Meanwhile, Basil bets on a horse ... See full summary »

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Episode complete credited cast:
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Joan Sanderson ...
Ballard Berkeley ...
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Gilly Flower ...
Renee Roberts ...
Robert Lankesheer ...
Mr. Thurston
Johnny Shannon ...
Mr. Firkin
Bill Bradley ...
Mr. Mackintosh
George Lee ...
Mr. Kerr
Mervyn Pascoe ...
Mr. Yardley
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Storyline

When Mrs. Richards, a demanding woman who is hard of hearing, checks into the hotel, Basil, Sybil and Polly find themselves with a very difficult customer. Meanwhile, Basil bets on a horse that is sure to win, however he must not let Sybil find out. Written by Nadia Nassar

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Comedy

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Release Date:

19 February 1979 (UK)  »

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1.33 : 1
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Did You Know?

Trivia

When Sybil throws the cup of tea over her husband, she actually almost misses him entirely, but catches the Major who is standing behind Basil square in the face. See more »

Goofs

When Sybil throws a cup of coffee over Basil at the end, about half of the contents miss him and splash over the major standing behind him instead. You can see the actor trying to do the best of the situation when having his jacket soaked, especially in the following shot. See more »

Quotes

Manuel: I know nothing.
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Connections

Referenced in The John Cleese Interview (1998) See more »

Soundtracks

Gwine to Run All Night, or De Camptown Races
(uncredited)
Written by Stephen Foster
Performed by John Cleese
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User Reviews

 
Basil Meets His Match
14 July 2013 | by (Isle Of Bute , Scotland) – See all my reviews

Mrs Richards comes to stay at Fawlty Towers . She is hard of hearing which causes much frustration to Basil . Basil's problems are compounded when Sybil becomes suspicious that he's been putting money on horses

Communication Problems is a strange episode from the show . Like the episode featuring hotel inspectors the audience are asked to empathise with Bssil far more than usual . It'd be different if Mrs Richards was merely deaf but she's an arrogant selfish horror whose behaviour borders on the narcissistic played superbly by Joan Sanderson . we all know someone like that and we all hope their attitude comes back to bite them . Basil also has the duel problem that Sybil is suspicious of his betting habit at the bookies . We're asked more than empathising with Bsil we're asked to sympathise with him which is not something that happens in the show very often

This slightly atypical episode means it sticks out more than it possibly deserves to . I remember reading somewhere that despite having more memorable episodes it was this one that won a public vote as the funniest episode . It's good on its own but it's not even the funniest episode of the season


3 of 8 people found this review helpful.  Was this review helpful to you?

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