Shep and Raul go in a burning house without the proper equipment to save three children.



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Episode cast overview, first billed only:
Injured Fireman
Burn Doctor
Kara Nielsen


Shep and Raul get a call about a burning house and are the first ones on the scene. When they find out there are three children inside, Shep goes in, ignoring the fact they don't have the proper equipment. At the ER victims of the fire keep coming in and when somebody says Shep and Raul where there first, everybody starts worrying about their fate, especially Carol. Meanwhile, Susan's sister Chloe has returned and Doug has made an appointment with his father to see a basketball game. Written by Marco van Hoof <>

Plot Summary | Add Synopsis

Plot Keywords:

title directed by female | See All (1) »


Drama | Romance




Release Date:

22 February 1996 (USA)  »

Company Credits

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Technical Specs


Sound Mix:


Aspect Ratio:

1.33 : 1
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Did You Know?


This episode received Emmy nominations for Best Writing (John Wells), Directing (Mimi Leder) and Single Camera Editing (Randy Jon Morgan). None of them converted into a win. See more »


Dr. Doug Ross: Is that the mother from the fire?
Dr. Mark Greene: Yeah, I think so.
Dr. Doug Ross: It should have been her airway. I would have let her suffocate.
See more »

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User Reviews

The Healers (#2.16)
6 December 2014 | by (Canada) – See all my reviews

This episode got us into a very dramatic 40 minutes when after saving children from a burning house Raul gets severe burns and will not be able to survive.

They made it so well. First of all the cause of death is one of the most gruesome ones. I really can understand Carter on not being able to deal with it. And it is one of the characters we know. He was not the main character but we saw him before and he was well loved by all the other members. It was not just us feeling bad for him but seeing all the characters struggling with the upcoming death. It especially affected Shep. I was bawling my eyes out through the whole episode.

And on the side we had issues with the no good family members. Doug is stood up by his dad once again. And Chloe is back. This must be the next big issue. Will she let Susan adopt the baby or not? Maybe the teenager not giving away the kid in the previous episode was a preview on what will happen to Susan.

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