In between playing Santa and helping the usual Christmas flood of patients, Carter helps little Tommy, who zippered himself up worse way waiting for Santa, and find out painfully he can't replace the mall throne version, while swapping guns from street knaves for harmless toys fails to prevent another cutie aged seven getting fatally shot. Luka volunteered for a double shift, being single, and deals with Hathaway's twin health worries patiently. Benson voluntarily swapped shifts to spend Christmas Eve with kid son Reese, and gets the best gift: the boy' step-pa's army move to Germany is canceled. Elisabeth is mean to a homicidal patient, yet ends up convincing him to stop refusing vital surgery, while an old man refuses his surgery after a dream to be reunited with his late wife.
—KGF Vissers