Cheers: Season 8, Episode 5

The Two Faces of Norm (26 Oct. 1989)

TV Episode  |  TV-PG  |   |  Comedy, Drama
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Ratings: 7.6/10 from 97 users  
Reviews: 2 user

Sam is trying to save money to buy back the bar, but things are going slowly. Rebecca suggests he sell his beloved Corvette to raise the money. After deliberating, he decides to do so, but ... See full summary »



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Title: The Two Faces of Norm (26 Oct 1989)

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Episode complete credited cast:
Dennis Hammill
Gordon Hunt ...
Mark Knudsen ...
Scott (as J.C. Victor)
Jacqueline Alexandra Citron ...
Kristen Amber Citron ...


Sam is trying to save money to buy back the bar, but things are going slowly. Rebecca suggests he sell his beloved Corvette to raise the money. After deliberating, he decides to do so, but he makes the process difficult for anyone to buy the car. After selling it and getting a cheaper replacement vehicle, he has seller's remorse. Can he get his beloved car back? Meanwhile, Norm is swamped with painting work, so Rebecca and Woody suggest he hire some painters to work under him. Norm is reluctant as he wouldn't know how to act as the boss. He does end up hiring three guys - Rudy, John and Scott - who end up being more buddies than employees. Their work ethic is lax. When Norm thinks out loud that he needs to hire another tough guy to be the boss, Frasier suggests that all he needs to do is develop an alter ego. The alter ego Norm develops is named Anton Kreitzer, who is akin to a Nazi dictator. To further the masquerade, Norm rents office space for him and Kreitzer, and hires a meek ... Written by Huggo

Plot Summary | Plot Synopsis


Comedy | Drama





Release Date:

26 October 1989 (USA)  »

Company Credits

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Sound Mix:


Aspect Ratio:

1.33 : 1
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Did You Know?


It is revealed in this episode that Vera's maiden name was Kreitzer. See more »


Dr. Frasier Crane: Norm! I think there's a lesson to be learned here. You alowed the evil side of your nature to rise up and now threaten to destroy everything you built. Let it go no further. Time has come to reject your darker self.
Norm Peterson: Thank you Obi-Wan Kenobi.
See more »


References Star Wars: Episode IV - A New Hope (1977) See more »

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User Reviews

I Gotta Get My Car Back...
1 May 2011 | by (New York, NY USA) – See all my reviews

Norm creates a vicious alter-ego to help manage his employees. For those of you wondering the answer is yes- Norm has employees now. He hired a trio of brain-dead drones to help him paint the walls, and not surprisingly these goons aren't very motivated.

What else is a beer-guzzling lard-wallet to do but shout into an empty chug-mug and call himself Kreitzer? Norm goes schizo, but it's not particularly funny. He's supposed to be a sane man pretending to be a lunatic, but he just comes off like an actual lunatic. Frasier's character is damaged when the writers actually have him advise Norm to create a second identity in order to run his business... bad medicine from the good Doctor.

Meanwhile, Sam sells his car to buy the bar back, because when he owns the bar he'll be making enough money to buy the car back. Again. Grand plan, Sam Malone.

Cynthia Stevenson guest-stars as Doris, Norm's fake-secretary. Her timid, mousy nature makes her just funny enough for this one episode: to have her back again would be too much, and unfunny in every way. No chance of that happening.

This is a decent episode but we're starting to play fast and loose with reality... the entire bar shouting "Anton" in unison...? If you say so.


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