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When the call center he manages in Seattle is outsourced to India, Todd travels there to train his replacement. Housed in a new building that looks like an above-ground bunker, the call center is staffed by willing novices whom Todd trains to sound American. One star on the staff is Asha, who teaches Todd that he should learn about India, and proceeds to do just that. Written by
Ron Kerrigan <firstname.lastname@example.org>
Amongst the knickknacks on Dave's bookshelf at Western Novelty is a figure of J.P. Patches (1958), a popular children's entertainer in the Seattle area during the 60's and 70's. See more »
CST (old Victoria Terminus, the train station in Mumbai from where Todd takes the train) is not in the rickshaw zone, so it is impossible for him to go from the airport to CST by rickshaw. See more »
I've noticed that almost everyone signed up for the incentive program, except you. Don't you want anything?
What would I do with this, I'm a vegetarian.
[looking at the My Hot Dog toaster product]
Maybe it works with carrots...
See more »
Extra special thanks: Shiva Lingam, Ganesh, Kali (Hindu gods) See more »
One of the happiest surprises of this year's Toronto International Film Festival was this delightful, beautifully shot comedy, which is not only funny and touching but actually offers a few insights into Indian culture as well. Josh Hamilton is terrific as Todd, an American businessman who is less than thrilled to learn his Seattle office is going to outsource its work to a call center in India. He's even more perturbed when his boss makes it clear that Todd will be in charge of training the Indian workers to efficiently handle orders while sounding as American as possible; that's important since the firm markets all-American knickknacks, such as miniature flags, hot dog toasters and Wisconsin cheese hats. The culture clash that results is beautifully played and wonderfully written. This has the potential to be another MY BIG FAT Greek WEDDING, if it's handled properly. I hope it is. I've been a big fan of Hamilton for years and he deserves a big hit.
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