William Keane: [through ticket agent window] I need to speak with him.
1st Ticket Agent: Joe...
William Keane: Excuse me, do you remember me?
2nd Ticket Agent: Can I help you?
William Keane: I bought some tickets from you last September... On the 12th... Clifton... I was with my daughter. She was abducted downstairs on the lower level. She was six at the time.