Dolores is an illegal immigrant from El Salvador who works as a housemaid in New York City. Under the constant fear of likely deportation, she wonders whether she should return to her ... See full summary »


2 wins & 1 nomination. See more awards »


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Cast overview, first billed only:
Dolores (as Julietta Ortiz)
Suzannah (as Debra Hedwall)
Franklin Rodríguez ...
Manny Ortega (as Frank Rodríguez)
Amanda Queen ...
Yvette Mercedes ...
Martina Guay ...
Girl with hamster
Julio Cano ...
Ignacio Guadalupe ...
La Loca
Celeste Simone ...
Singing teacher


Dolores is an illegal immigrant from El Salvador who works as a housemaid in New York City. Under the constant fear of likely deportation, she wonders whether she should return to her country. Her decision to leave is strengthened when her life is suddenly complicated by a series of unfortunate events. Written by K. Meissner

Plot Summary | Add Synopsis

Plot Keywords:

title directed by female | See All (1) »


Comedy | Drama






Release Date:

23 January 2004 (USA)  »

Company Credits

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Technical Specs

Sound Mix:


Aspect Ratio:

1.33 : 1
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Did You Know?


Dolores: Hijo de puta! I didn't risk your life for you to throw it to the garbage!
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User Reviews

lead actress is great!
1 November 2005 | by (Houston) – See all my reviews

I saw this movie on cable. I thought it was a documentary, but as soon as the credits came on I saw it wasn't. The movie is about people who are not citizens and where they work. Simple as that. This movie concentrates on a woman from El Salvador named Delores who is a cleaning woman for various upscale New Yorkers. Most of them seem to live in the same apartment building, but I am not really sure. One of her employers is a Latino as herself, whose wife decides to run for office. I knew what was coming when I heard that. She carries his secrets with her, like him bringing his girlfriends to the apartment when his wife is gone. He has a neighbor who is a nut who complains about everything. She also just started to work for this very eccentric woman who has made her sons room into a photo gallery, where every inch of the walls are covered with photos. She to me was the nicest person she worked for. Delores also has a husband and son who lives with her in a apartment in Queens. Her husband got fired because of a neighbors husband. So he has to find another job, because they are sending money back home for this house they are building.

Normally the women have a network that is like a employment agency run usually by a woman who is legal and has been here for years. These women get jobs through them and they pay these women a percentage of their salary for a few months. These women know who are looking for workers and are willing to pay under the table. If you saw the scene in which Delores asks a man who just lost his housekeeper for a job and he finally tells her he has to document his paying people is a scene that would never happen in real life. Because all of these cleaning women, companions, maids know each other especially if they are working in the same building and they would know if he hired illegals. These women are living here illegally they are not going to open themselves up to getting caught. What she would do is use word of mouth or go to the woman who found her a job when she first came here. Most likely she knew she had a job before she even came into the country.

Also as I said before it is very rare to see a women with her husband and child. Just like it is rare to see a man who is illegal with his wife and child. Most of the women if they are married their husband is still home and they have a job and their children go to school there. People need to understand how hard it is for most of these women to come here without their child and husband. I think this movie wasted a good chance in showing that hardship.

Also Delores was doing fairly well. She had a apartment, her husband and child were here. And she could speak English very well.

Yes a lot of women have relatives here but they are usually cousins, aunts, uncles and maybe a sibling. But the sibling is usually living in the same circumstances. Most of these women cannot afford apartments and a lot of them are sleep ins. She went home every night. Also a lot of people only pay them maybe 100.00 a week, some give no days off at all. These women have no recourse so they are taken advantage of. I think this is another very important issue that happens more often then what happened to her husband, that the director should have touched on.

Another thing a lot of these women are living comfortably in their native country and they are educated. I think she touched on that a little in this movie. People treat some of these women badly because they think they have nothing, where a lot of times they are doing OK.

I liked the way that in the movie we saw Delores had a nice truck and her house was almost completed, and her family had a little money. All in all the movie was good. I love the lead actress, she hasn't been in another movie since, and that is a waste. She is excellent. I wanted to smack the son and the guy who played her husband was OK. I also liked they way they showed how Latinos of different races get along very well. I wish we saw that with Americans more. It was a nice touch.

1 of 1 people found this review helpful.  Was this review helpful to you?

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