"Grounded for Life"
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Donal Logue Gets Revenge On Bad Service

17 January 2001 | WENN | See recent WENN news »

After a horrible experience with Toshiba's customer service and repair departments while trying to get his Toshiba computer fixed, actor Donal Logue, star of the new sitcom "Grounded for Life" (2000), promised them he'd say something publicly about it. According to Logue, their response was something to the tune of "yeah, sure, whatever." It's likely that whomever was responsible for that is being sought out by Toshiba bosses this morning after Donal related the agonizing tale of months in service limbo, endless hours of wasted time on the phone, and the end result of a still-broken computer to millions of viewers on "The Tonight Show with Jay Leno" (1992) Tuesday night. While companies have gotten used to disgruntled customers going on the Internet to complain, it's doubtful Toshiba thought this episode would end up on national TV. Says one observer, "I think most people have a few companies they'd like to tattle on like that. Good for him!" (This story was prepared by the IMDb editors and was not part of the regular WENN dispatch.) »

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