When an HIV positive man phones the local help line, he gets less than he bargained for. After being put on hold, being transferred and being Dis'd, he loses more than a few T-Cells.

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Cast

Cast overview:
Andrea La Bella ...
Receptionist
Nic Arnzen ...
Sickly Man
Mary Jasionowski ...
Sharon
Rene Sandoval ...
Alan - that other guy
...
Jack
Laurel Schneider ...
Vick
Hollis Rich ...
Fucking Mary
...
Ken
Kathy Ingle ...
Security Guard
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Storyline

Jim, who's at home with an I.V. drip, calls the local AIDS center for help with his meds. The receptionist, who places call after call on hold as she puts pins in red-ribbon loops, transfers Jim to a series of people, each with a fancy title, and all of no help. We watch them in their offices as they do everything but provide assistance. As Jim's frustration grows, the receptionist makes her own call to a friend. Written by <jhailey@hotmail.com>

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Short

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7 December 2001 (France)  »

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User Reviews

 
A must-see for anyone in the helping profession
21 February 2008 | by (Bradenton, Florida) – See all my reviews

This is a very clever and insightful short film about a man calling an HIV assistance center trying to get help. He's obviously having serious life-threatening trouble and yet again and again, he's being routed to either the wrong office or someone who could care less about the patient. The man becomes increasingly frustrated, as in addition, he keeps getting disconnected or dropped into a voice mail box--even though he tells them it's an emergency. Yet, because he is so desperate for help, he keeps calling back--hoping he'll finally find someone who cares.

While not all the scenarios work well (the acting wasn't very convincing in a couple cases), the overall effect is excellent and is a must-see for anyone in the helping profession, as this gives tremendous insight into what it's like to be a patient.

By the way, while it is very appropriate given the situation, the film has LOTS of strong language when the patient begins to vent his frustration at the indifferent staff. So think twice before you play this for kids or show this to your minister!


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