Roy Mallard travels to Nottingham to spend a day with Peter Wilson, Managing Director of Zenotech, a company fighting to keep afloat in the stimulating environment of Surface Mount Technology. In other words, it manufactures Thick Film Hybrids for the computer industry.
Roy Mallard spends a day with Levick's Estate Agent, a small family firm in Lewes, Sussex. Founded in-between the wars, Levick's is an established family business, although most people didn't realised that it existed until after World War II. Roy talks to Nick Levick (Stuart Wright), who has run the office for the last three years, and says: "Many people think it's a really easy job, money for old rope. In actual fact it's bloody hard work, the trick is to make it look easy - it's a bit like bullfighting."
Roy follows PC David Knight as he prepares for a 12-hour day on duty. Roy also meets Inspector Mike, who believes technology is no substitute for having a good nose on the job, and Chief Inspector Carpenter, who explains the importance of earning respect in the force, but his dodgy hairdo prevents him from gaining Roy's respect.
Roy Mallard goes on an emotional rollercoaster when he visits Broadbent and Broadbent, a small firm of solicitors specialising in matrimonial cases where it's not only coffee that gets spilt in the office...
Roy Mallard is in Winchester to discover the ar tistic genius behind the wo rk of photographer Will Rushmore (Bill Nighy - The Men's Room). Unfortunately, Will's talent behind the camera is equal to that of Roy's.