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You've Got Mail (1998) Poster

Goofs

Continuity 

When Frank leaves the apartment at the beginning of the movie, the computer is at a table at the end of their bed. After Kathleen checks on him as he leaves the building and runs around to sit down at the computer, it is now on a table facing the living room furniture.
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Audio/visual unsynchronised 

When logging on to AOL, the monitor's on-screen display doesn't correspond to the sound of the connection being made.
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Character error 

When Joe and Kathleen are at the green market and they sit down to talk, she tells him "I hope your mango is ripe". The green market in New York City does not sell mangoes since they are not grown locally. Only local produce and good are sold, as the produce is harvested no more than 24 hours before sale.
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When typing a message about The Godfather, Joe types "Don't lose you're nerve." It should read, "Don't lose your nerve".
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Joe misquotes The Godfather: When Joe Fox and Kathleen Kelly first meet at the cocktail party, Joe says, "I didn't know who you were with," quoting the movie producer Jack Woltz. The actual line is, "Why didn't you say you worked for Corleone, Tom?"
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When Kathleen goes to Starbucks and orders a Tall Caramel Macchiato, the employee actually gives her a Grande cup.
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When Joe and Kathleen meet at the cafe and Joe orders a decaf coffee, it appears that Joe huffs out of the cafe without paying, leaving Kathleen to foot the bill.
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Continuity 

When Joe Fox is making martinis for himself and his father, he puts an olive in the second glass twice (but there are not two olives in the glass).
When Joe and Kathleen are sitting at the sidewalk cafe, a woman pushing an orange shopping cart passes by twice.
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At the dinner party, when Kathleen confronts Joe about his identity, the food on his plate keeps changing.
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When Frank is typing on his new typewriter and calls Kathleen a "lone reed", the carriage stops halfway as he is typing the second line and does not move even though Frank is still typing.
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When Kathleen is waiting to meet NY152 for the first time and Joe walks in, he puts his coat over the back of the chair twice.
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When Kathleen is in the cafe waiting for NY152 to show up she rearranges the book and flower and ends up putting the flower inside the book, then Joe comes in and she picks up the book to cover her face and the flower is now on top of it and the book is in a different position.
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When Annabelle throws the rings on the bottle, he gives her a pink one and she throws a pink one, but a green one lands on the bottle.
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The clock behind the counter in Kathleen's store reads exactly 4:30 through the entire 2 minutes plus when Joe is purchasing the books. It shows different times in other scenes, so it's not stopped.
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During the scene when the staff of the store are selling off items prior to the closing, Kathleen puts a blue toy in the customers bag twice.
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When Joe comes to visit Kathleen at her apartment when she is sick, he tells her to sit down at the table. When she sits down, there is a large pile of tissues on the table, but in later shots, they are gone.
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When Kathleen leaves Joe on the street to get ready to meet NY152, she is wearing a wristwatch. It disappears when she arrives at her apartment.
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At a party where Kathleen realizes that Joe is in fact Joe Fox, she is talking to him as he helps himself to the caviar garnish from a plate. He scrapes a section of the garnish from around the edge of the plate. When he does this again a moment later, the caviar garnish is back in the exact same position it was before he first scraped it off.
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When Joe visits sick Kathleen, and she sits at the table while he fills the vase for the flowers, the table runner is alternately straight/wrinkled at the furthest end from her.
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When Joe is making martinis on his father's boat, he puts the olive in the glass twice.
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When Frank is showing off his typewriter to Kathleen and asks her to lean in to listen to it gentle whirling sound, the height of the paper in the typewriter changes between the wide and close-up shots.
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When Frank is showing off his typewriter to Kathleen and asks her to lean in to listen to its gentle whirling sound, the height of the paper in the typewriter changes between the wide and close-up shots.
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The position of the hat on Kathleen's head when she is reading the stories.
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The position of the red ruby slippers ornament flips around between shots.
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When Joe is in the Shop Around the Corner with Annabelle and Matt they head to the counter to check out. You can see that Christine (Heather Burns) is behind the counter checking out a customer. The camera instantly cuts to Joe and you can then see Christine behind him helping another customer. The camera then goes back to facing Kathleen and you can see Christine behind the counter again, this time leaving to go help that customer. The camera faces Joe again and Christine is behind him again helping a customer without enough time for her to walk over there that far yet.
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Factual errors 

Joe Fox's explanation of The Godfather's significance would have been greeted with a "You have exceeded the send limit" error.
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When Kathleen leaves her home, at the end of the film, to meet with Joe, so she is wearing a thin sweater and a skirt, clearly without pockets. She shuts the door behind her when she leaves home. But where does she keep her keys ???
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Incorrectly regarded as goofs 

When Kathleen writes the email to Joe about how she just told off someone at the café, Joe reads the email and logs off. You hear the AOL voice say "Goodbye."; so when he replies to her email, he just begins typing the email, without logging back on. AOL allows you to write emails offline.
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Plot holes 

When Joe and Patricia get stuck in the elevator, the elevator man suggests they all jump up to trick the elevator into thinking no one is inside so the doors will open. Yet you know from their entry on the ground floor (and earlier scenes) that the elevator doors are operated BY HAND, and by that same elevator man.

Revealing mistakes 

It is shown several times that a key is needed to get into Kathleen's apartment building. However, when she leaves her building to go meet NY152 for the final time, she does not have her keys (and no purse or pockets).
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When Joe picks up the book Kathleen has brought at the café and says 'Pride and Prejudice, I bet you just love this book', it is actually the cover of Jane Austen's Persuasion.
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When Joe Fox is in The Shop Around The Corner, the "open/closed" sign is facing "open" side in thus "closed" side out.
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Spoilers

The goof items below may give away important plot points.

Continuity 

In the final scene at the 91st St gardens, when Kathleen and Joe kiss, a hot dog vendor behind them opens up his umbrella fully, and it is open for the rest of this kiss. A second later, as the film cuts to the dolly/crane shoot pull-away, the vendor is again opening his umbrella.
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Revealing mistakes 

Toward the end of the movie, Joe and Kathleen are standing at a hot dog stand by a window. To avoid reflections/glare there is no glass in the window, which would be fine except that the glass is present in adjacent panes and the reflections of passers-by come and go as they walk along the street.
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See also

Trivia | Crazy Credits | Quotes | Alternate Versions | Connections | Soundtracks

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