New nurse Rita contends to a neighbour whose hoarding has got out of control. Fletch soon realises how strongly he feels about Tess when he covers for her and Jamie helps a failed asylum seeker to scared to tell the authorities he's gay.
Zoe returns to the ED only to find Jamie has been barricaded inside her office with Ramim, meanwhile Sam's colleagues see a different side to her when she saves a baby from a car crash and Tess considers handing in her resignation.
Fletch and Rita work together to treat a boy who claims to be the reincarnation of an elderly woman's brother whilst Ash and Jeff must work quickly to save two teenagers who have been tomb stoning with disastrous consequences.
Having to treat two brothers involved in a drugs deal tests Iain and Jeff's ability to get on, and Jamie realises a patient is faking an illness just to get his mothers attention while Sam agrees Tom can move in with her.
A teenage couple are bought into the ED after fainting from almost being run over, and when the two elderly ladies are followed behind after being injured from crashing into bins Fletch fears for the welfare of one of them.
Rita goes out to work to spend a day with the paramedics however her personal feelings soon cloud her when she is called out to a serious entrapment, meanwhile Big Mac helps a destitute man overcome his claustrophobic fears.
Plumber Graham and son Jake find a hidden stash of cash when working on fixing a leaky water tank however before they are able to get anywhere they fall through rotten floorboards into the room below whilst Tom intends to propose to Sam.
When two police officers are attacked Iain's past life memories are deeply stirred. Lily oversteps the mark in patient care whilst Big Mac soon discovers whether he has the job as Emergency Care Assistant.
Tom Glynn-Whitehead stars. Part one of two. Teenager George meets a streetwise youth named Skelly, but when Skelly takes them back to the wrong house they must escape through a window with consequences to their actions.
Part two of two. The two youths are in danger from the sexual predator, but after an argument escalates, one of the lads are left fighting; Sam helps a former wartime spy regain her home and Ash treats a girl with strange eating habits.
When two brothers swerve off road into a concrete block, their situation can only get worse when one of the brothers refuse medication on the scene whilst Big Mac starts his first shift as Emergency Care Assistant.
Paramedic Jeff thinks he has seen everything the job can throw at him and that there is nothing left to shock him. So, nothing can prepare him for what he sees when he arrives at the scene of a school coach crash.