At the request of Lt. Ryker, Officer's Webster and Gillis volunteer to work with a street gang on their own time. But just when they think that they are getting through to them the leader of the gang is shot, threatening their progress.
The division is under investigation for misconduct, following several citizen complaints. When a complaint against African-American Officer Webster contains no racial references despite its strong wording, Webster suspects an impostor, and evidence begins to suggest a police academy washout in uniform.
Officer's Webster and Gillis try to help a young man break away from two thugs who are using him as their wheel-man for robberies they are committing. But when the thugs take his girlfriend hostage it complicates their efforts.
Frank Queenlin has a grudge against the rich and kidnaps wealthy Andrea Sloan. The top police brass disagree on how to handle the case, leaving the rookie cops in disarray. Sloan maid Tina seems to know more then she should.
Willie struggles to cope with the death of a young man he shot during a break-in who appeared to be unarmed. That is until an unidentified caller gives reason to believe another person might be responsible for his death.
When three women are killed by someone who writes "please" with their lipstick after killing them. Two female cops are sent to live in a singles apartment and Webster and Gillis are sent to keep an eye on them.
When the guys respond to an alarm, they arrive to find two men. When they split to get each of them. Mike ends up catching the one he was pursuing while the one Terry and Willy were chasing gets away. When the man is charged and the whole case hinges on Mike's testimony, the other man who happens to be his brother decides to lash out at Mike to get him to change his testimony by terrorizing Jill.
A police Captain is taken to the hospital and needs surgery. A woman who blames him for locking up her boyfriend urges his brother to help her take over the operating room and demand her boyfriend's release and for money. Ryker handles it and Jill is in the operating room with trying to keep the Captain alive because they've bee told to stop operating.
The only eyewitness to the death of Old Charlie, brought on by a taunting joyrider who harassed him, is young Marly Devon, who teaches at a daycare center. Jill remembers Marly from a previous assignment, and that she functioned at a seven-year-old cognitive level. Thanks to experimental therapy (including a careful diet and megadoses of vitamins) and longtime counseling, Marly is now of almost normal functioning. But will she make a credible witness, especially when side-effects of her treatments begin to show?