Walter Burnley supervises Wilma, Joe, Lynn, and Harry in returns at Krockmeyer's Department store, leaving him harried and sarcastic. The widower heads home to daughter Joan, her husband Bob and granddaughter Laurie.

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1965   1964  

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Cast

Series cast summary:
...
 Bob Randall (26 episodes, 1964-1965)
Christopher Riordan ...
 Ronnie (26 episodes, 1964-1965)
...
 Walter Burnley (25 episodes, 1964-1965)
...
 Joan Randall (24 episodes, 1964-1965)
Andrea Sacino ...
 Laurie Randall (20 episodes, 1964-1965)
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Storyline

Walter Burnley supervises Wilma, Joe, Lynn, and Harry in returns at Krockmeyer's Department store, leaving him harried and sarcastic. The widower heads home to daughter Joan, her husband Bob and granddaughter Laurie.

Plot Summary | Add Synopsis

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Get in line for laughs as John McGiver masterminds the zany complaint crew at Krockmeyer's Department Store!

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Comedy

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21 September 1964 (USA)  »

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(Westrex Recording System)

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1.33 : 1
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Did You Know?

Soundtracks

MANY HAPPY RETURNS
Written and Performed by David D. Rose and Parke Levy
Copyright 1964--David Rose Publishing Company
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User Reviews

Krocmeyer's Appreciates Your Patronage
2 May 2007 | by (United States) – See all my reviews

One of the running jokes in the show was the minor speech impediment of one of the characters (Mickey Manners's Joe Foley, IIRC). One of the store's regulations was that, after every interaction with a customer, the employee was expected to say, "Krocmeyer's appreciates your patronage." Foley always had a particularly difficult time with this sentence.

Another source of comedy was that the return desk was expected to ask the customer why he/she was returning the item, and to try to convince the customer to keep the merchandise anyway. I got the impression that this was actually a major function of the department, to _discourage_ actual returns. Thus I was a little confused when the plot of one episode was that the store considered replacing the returns employees with a computerized system in which customers would simply drop unwanted merchandise in a bin, insert the receipt in a slot, and automatically get their money back (with a recorded "Krocmeyer's appreciates your patronage").


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