Cameron finds the nervous young man who broke into his room hiding on the balcony. He learns it's Elroy's first robbery and it only got him $1.19. After talking with him, Cameron decides the would-be thief is just a confused youth deserving of a second chance.
On Christmas Eve, Cameron remembers an argument he had with his late wife concerning the butter churn she gave him as a Christmas present and how they subsequently made up and pledged to be together in spirit during the holidays even if they are separated. Cameron chances to meet Ludwig, his hotel's janitor, who is feeling depressed by his own feelings.