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MAKE YOUR MARK support request form

Please use this form to contact us about your MAKE YOUR MARK - A Short Film Competition presented by the Producers Guild of America and Cadillac submission. Please note that your request will be time stamped. As long as you had submitted this request, prior to the 5 pm PST June 29th deadline, your submission will be flagged to show that you made every attempt to meet the deadline. Do NOT send multiple request after you submit this request, it will only delay our response to you.

If you are having trouble uploading your video, please CLICK HERE to review our troubleshooting page .

To verify that your video is attached to your submission:
The submission status section of your Withoutabox account will display, "Rec'd via Withoutabox" under Submission Copy when your Secure Online Screener IS attached.

If your file is NOT attached, there will be an action link displayed under "Submission Copy".

In addition, there will be a red box displayed at the top of your Withoutabox account homepage, with a "Review Application" link. Select that link to see what is left to do with your Secure Online Screener. You will be redirected to your submission confirmation page, which will list further instructions.

If your video is ready to attach to your submission, a pull down menu will be displayed on the submission confirmation page. Select your video and hit the save button. (Do NOT take this step until you have watched your upload in its entirety after processing is complete on our servers).

We will be flagging all submissions that have a video in the processing queue prior to the deadline cut off. We will also post a message to the Submission Status section of your Withoutabox account to indicate that your upload was on time.

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