I gave you my e-mail address but I never received my registration e-mail. How do I login?

When you register for IMDb.com, you're required to enter a valid, active e-mail address. Our automated server then sends to this address an activation e-mail with a special link, which you need to use to activate your IMDb.com registration. This step is necessary to ensure that a valid e-mail address is provided and to verify that the person registering for IMDb.com is the actual owner of that e-mail address.

Here are some helpful hints if you don't immediately get your activation e-mail:

  • Be Patient: though most activation e-mails are sent and delivered immediately, delays can happen: for example we've noticed that e-mail sent to free e-mail services (like Hotmail.com) often takes a bit longer than average to be delivered. You should allow at least a couple of hours.

  • Double-check your address: the activation link is sent to the e-mail address you provided. If you typed your address incorrectly, our activation e-mail will never reach you.

  • Check your anti-spam filters: if you or your e-mail provider have activated some kind of anti-spam filter to discard junk mail, our activation mail may have been trapped as a result. If you're using programs like SpamCop or SpamArrest, which stop incoming e-mail from being delivered unless the sender manually clicks on the link provided in an automated reply, our activation link may have been stopped as a result. Free e-mail services like Hotmail.com also offer 'junk mail' filters which, at the highest setting, can trap most incoming e-mail. Please check that the activation e-mail isn't being discarded by one of these filters. Most of these utilities include a feature to rescue incorrectly discarded e-mail.

    Please also make sure you explicitly allow incoming messages from these two email addresses:

    do-not-reply@imdb.com
    do-not-reply-here@imdb.com

    If possible, you should also add our domain name @imdb.com to your spam filter's list of trusted/allowed mail domains.



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