When a new title is added to the database, the data associated with it usually takes at least two more weeks to appear. The various portions of the database are processed on different days of the week, and thus it can take an extra week; in addition, names that were not previously in the database require additional processing that can add at least another week to the cycle.
For more information on our processing schedule, please see our processing times page.
For updates and details on our current processing status (i.e. backlogs/delays), please see status page.
If the title was accepted into the database (not just submitted) more than four weeks ago and the missing data is not backlogged/delayed (as per our update schedule), then you should try resubmitting any missing data once; if that data still does not appear within two weeks, please write us and we'll look into it.