How to contact us
HELP DESK & FEEDBACK
If you've got a question about something not handled elsewhere in the
Help section, you can contact our
Help Desk.
Want to congratulate us on a great site? Want to suggest ways we can make
it better? Have a non-technical question that's not covered below? Send us some
feedback.
Are you an industry professional needing to talk to someone about your
personal listing in the database? Please see our guide to updating your own credits.
If you have an advertising or business development inquiry please see the "IMDb departments" section below.
If you are not sure who to mail, please
contact the help desk and let them direct your letter to the appropriate person on your behalf.
FREQUENTLY ASKED QUESTIONS...
We understand that you are a unique individual, yet often in this big world, different people have similar questions. We've taken some of the questions we're most commonly asked about the IMDb and put them in
our list of frequently asked questions along with their answers.
If you need assistance finding information in the database, we offer classes on searching the database in the Help section and thematic guides to information and searches in the Browse IMDb section.
There are six main departments within the IMDb. Below are brief summaries of what they do.
- Data Managers: These are the folks who handle the tens of thousands of pieces of information our users submit every week and build it into the database. They are responsible for things like acting/writing/directing/crew credits, biographical information, release dates, trivia, goofs, quotes, etc.
The managers of the various information categories in the IMDb can be
contacted through our helpdesk
if you have trouble adding or deleting information from the filmography data
of the IMDb.
Please note that you should not use the helpdesk to submit new data: the
volume of email we receive prevents us from accepting additions unless
they're submitted through our automated submission forms. See the help section class on
adding and correcting data and our e-mail addition
guides for details on how to submit data for inclusion in the IMDb. The
preferred method for sending data is to register and use the Update
Information buttons located at the bottom of all name/title pages.
If you work in the film industry or are an authorized representative of
someone who does and are having problems updating your (or your client's)
credits, there is a special guide
available.
- Editorial Staff: These are the folks who handle all creative features of the site such as the news columns, Indie section, Games section, photo features, etc.
Our editorial staff handles the creative content of our site, creating original content or editing columns and articles from our content partners:
If you need to contact our editors about one of the items above, please drop a line to our helpdesk.
- Business Development:
If you are interested in licensing our data or proposing some other form
of content partnership, please visit the IMDb Content Licensing page.
If your inquiry is along the lines of "I have a site with movie reviews
and I'd like to get them linked in your database," please consult our
class on adding and correcting data or
contact our help desk.
- Ad Sales: From top-of-page banners to sponsored sections and exciting advertorial, these folks can help you hit your advertising target.
If you are interested in advertising on IMDb, please check out our
media kit. There you'll find pertinent info about
advertising on IMDb and contact information.
- Customer Services: These are the folks in charge of replying to your help requests and moderating the message boards.
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