From Made in Dagenham
[Peter Hopkins is entertaining Ford boss Robert Tooley at home. He clearly regards Lisa as a wife whose only purpose is to look pretty and to be a cook, but Robert sounds out her opinions
Lisa. Do you mind if I call you Lisa? You must have quite a head on your shoulders. Peter tells me that you read history at Cambridge.
] Yes I did.
Mind if I ask: what do you think of our little problem over at the factory? Do you think maybe he's a bit too much velvet glove, not enough iron fist?
Not at all, no. Quite the opposite, actually. Look at Vauxhall. *They* don't have any problems with the unions. And that seems to be because General Motors have a more collaborative approach to management. Whereas at Ford you only deal with the unions because you *have* to. You tolerate them. And as a result they're more entrenched and they're aggressive in their dealings with you.